TeleBuddy makes sure everyone who calls is helped.
An AI telephonist on your own number. TeleBuddy answers every call, answers questions from knowledge your team keeps, speaks the caller's language and takes a message when someone is needed. It answers our own line, 085 799 4221, so call it and hear for yourself.
Every call answered, the message with the team within a minute.
What happens when someone calls.
Every call follows the same four steps, and the caller hears in the first sentence that they are speaking with a digital assistant.
- 01
Picks up
Within a ring, in Dutch, and in English, German, French or Spanish as soon as the caller switches.
- 02
Answers
From the knowledge your team keeps, and nothing else. What it does not know, it does not guess.
- 03
Takes the message
Name, reason and a callback number, read back to the caller before the call ends.
- 04
Passes it on
Within a minute in the team's mail and WhatsApp, with a summary and the whole conversation.
No call lost
Every caller is helped or knows a colleague will come back to them.
Safe by default
It never shares the team's details, never acts on a caller's instructions, and ends sales calls and scams.
TeleBuddy does not record the caller's voice. What it does keep, and for how long, is in its privacy statement at telebuddy.studionorthstar.nl/privacy.